Privacy Policy
DermaCupid.com (“DermaCupid”) is fully committed to the right to privacy of all its users and takes it very seriously. In this section, you will be informed about the information we collect about users of the DermaCupid mobile application, and how we use and handle that information. All information covered in this section will remain protected under DermaCupid’s privacy policy and doesn't depend on any change in your membership status in the future. By using DermaCupid mobile application, you accept all the privacy practices described in this policy document.
1. The information we collect from you
Being a dating and matchmaking app, DermaCupid’s sole purpose is to help you find your partner
comfortably and securely. For that purpose, you would be creating a unique profile by providing
personal information and your partner preferences. Our matching algorithm would use that information
to show you relevant matching profiles.
Information collected automatically:
When you signup/login to DermaCupid, we collect and store information about your mobile device,
including:
1. Your mobile device's unique ID number, type of device, IP address and time zone settings.
2. Your mobile device's geographic location
Information you choose to provide:
In order to register, you will be asked to sign-in using your Facebook login or Mobile phone. If
choosing Facebook login, you allow Facebook to share with us the personal information you have
shared with them- Name, email address and date of birth.
If you would choose to register using mobile phone, it would be verified with a one-time password
and then you would be requiring to fill your personal information such as gender, name, date of
birth, country and city of living, email, marital status etc.
Apart from this basic information, you can share additional information such as your interests,
lifestyle habits and personality traits along with profile bio (description of yourself) and your
photos.
To add photo(s) to your profile, you may allow us to have access to your phone mobile phone camera
or photo gallery. If you choose to upload photo(s) from Facebook, you allow Facebook to share your
photo(s) with us that you have added to your Facebook profile.
Also, you may choose to upload the copy of any of your photo ID such as driving license, passport,
voter ID card, etc. to increase the credibility of your profile. We will use the information
mentioned on the photo ID for verification purposes and it would not be shared with other users or
third parties.
We will process all these data to perform our duties of assisting you in finding a match.
If you communicate with our customer support team, we may collect and keep in record the interaction
to provide high quality service and for internal training purposes.
2. How do we use your information?
We use your key personal information such as email address, mobile phone number, and name to create
a unique profile.
The basic information (such as gender, date of birth, height, location, marital status, etc.) and
extended information (such as interests, religion, lifestyle, etc.) are used to provide you the
recommended matching profiles.
Your date of birth is used to calculate your age which is required by our matching algorithm to
shortlist matching profiles accordingly.
To upload photo is not mandatory to use DermaCupid. However, it is highly recommended to enjoy best
matchmaking experience. Every new photo uploaded by you would be reviewed before going live.The
photos uploaded by you will be visible to other registered users of the platform.
We will never use your photo, name or any other key information on the home page or for marketing
purposes, without your consent.
We use and discloses your personal information strictly in accordance to the terms of this Privacy
Policy.
We do not sell, transfer, or release your personal information to third parties.
We collect your geographic location to provide the nearest possible matches. We will never share
your zip code with DermaCupid’s other users.
We may communicate with you via your registered email address for account related information,
troubleshooting or membership status.
We are not responsible for any information that users disclose in the profile Bio or other free text
areas of their profile. Hence, we request users not to disclose their key personal information such
as email address, mobile phone number, home or workplace address, or any other personally
identifiable information in their profile bio. During communicating with other user, caution is
suggested while sharing key personal information.
Your chat messages with other users as well the written content published on your profile will also
be processed by us. The chat messages will remain confidential and will be available to you in the
form of chat history. In order to keep the platform clean and friendly, we filter the chat messages
as well as the written content on your profile for inappropriate content (abusive language, sexually
explicit content, hate speech, etc.) or unlawful use of DermaCupid for promoting products, services
or websites. We reserve the tight, at our sole discretion, to edit or delete such content or even
delete the account, if required.
DermaCupid will send you push notifications if you receive a new message, new like on your profile
or for other account related alerts. You may choose to active or disable the display of
corresponding notifications at any time.
3. Use of your information by others
We may share your personal information with various service providers or others for various reasons
as described below, depending upon the nature of requirement.
Service Providers: To deliver our contractual services to you, we take help from third parties for
various services, including data hosting and maintenance, customer support, account
relatedtransactional emails and SMS, advertising, data analytics, marketing, moderation, etc. We may
share various types of information we collect with above service providers.
Mobile device IDs: In order to recognize you, track your activity on our mobile application and
store your preferences, we may store your mobile device IDs (the unique string of letters and
numbers assigned to a device by the phone manufacturer) when you use our app.
Aggregated (Non personal) Information: We may publicly disclose aggregated information about our
users, such as the total number of app users and their overall general demographics in de-identified
form so that it doesn’t disclose the identity of individual users.
Legal matters: Please note that DermaCupid may be required to disclose your personal information to
comply with legal obligations, to assist law enforcement agencies or to protect the rights, safety
and property of DermaCupid, its employees and other users of DermaCupid.
Corporate transactions: We may also transfer your information in the event of acquisition, sale,
merger or restructuring or other change of control or ownership.
4. How do we protect your personal information?
DermaCupid wants its users to use the dating app with confidence. We have taken appropriate
technical, physical and procedural security measures and work tirelessly to safeguard your personal
information from unlawful and unauthorized access, disclosure, alteration or destruction. Having
said that, just like any other internet-based technology company, we cannot guarantee you 100%
security of your data despite of all the reasonable measures taken by us. Accordingly, we would not
be held liable if any of your data is hacked or leaked. Also, we suggest the users to exercise
caution and discretion while disclosing their personal information on the platform. In case you
observe any security bug or feel that your data is not secure, please inform us immediately at our
email address support@dermacupid.com.
5. How long do DermaCupid retain your personal information?
As long as you are a registered user of DermaCupid, your personal data will be used by us for
obvious reasons. Once your account is removed, either by you or by us, we will keep your data only
as long as it is required to fulfill the legal requirements or for our own data backup requirements,
whichever is shorter. In case you haven’t logged in to your profile for more than 2 years, we may
remove your account from the platform.
6. What about Children's privacy?
After account deletion, users can contact our support team at
support@dermacupid.com through their
registered email
address (used to
signup on DermaCupid app) with a request to delete their data from our records.
Please note
that this information may remain in archives even after deletion as
required by law and as intimated by the government agency from time to time.
7. What about Children's privacy?
People under 18 years of age are not allowed to register on our platform. We do not knowingly
collect personal information of anyone under the age of 18. Also, we do not permit to upload
children pictures on our platform. Every new uploaded photo goes live only after moderation and we
do not approve any picture with kids in it.
8. Inviting friends
If you choose to refer a friend to DermaCupid using ‘Invite friends’ option, you will be sending an
invitation via email message, SMS, WhatsApp message, Messenger message to the contact details
submitted by you. We do not record these contact details.
By choosing to invite your friend to join DermaCupid, you confirm that your friend is interested in
this invitation and hence, DermaCupid shall not be responsible for any claims related to direct,
indirect or consequential damages arising out of your invitation.
9. Information regarding payment details
When you subscribe our services or make a purchase from us (rather than via a platform such as iOS
or Android), the payment processing is handled by third party payment service providers, and is
covered by their terms of use and privacy policies. DermaCupid does not have access to your credit
card details, debit card details, bank account details and related financial information that you
provide to the third party payment gateway at the time of purchase. DermaCupid may collect payment
details from the payment processor and append it to your information, to maintain your membership
with DermaCupid app.
10. Social media
DermaCupid app operates channels, pages and accounts on some social media sites to
inform, assist and engage with customers. DermaCupid monitors and records comments and
posts made on these channels about itself in order to improve its products and services.
Please note that you must not communicate the following information to DermaCupid
through such social media sites:
DermaCupid is not responsible for any information posted on those sites other than the information posted by its employees on its behalf. DermaCupid is only responsible for its own use of the Personal Information received through such sites.
11. Changes to this Privacy Policy
DermaCupid believes in continuous improvement to help you in a better way. Hence, this privacy
policy may get updated over the time.
DermaCupid reserves the right to amend this Privacy Policy as and when required.DermaCupid will
notify you in case of any significant change to the privacy policy. The latest, updated version of
privacy policy is available at all times.
10. Do you have concerns?
If you need more clarifications regarding our Privacy Policy, please contact us at support@dermacupid.com or visit our help page.
